This is what my soul has been longing for. I am so thankful I came across this. The cards are beautiful. The guidebook is beautiful. Truly, the universe wanted me to have this.
The deck is very well-designed but the way it was shipped ruined it slightly.
I ordered several esoteric decks (from different sellers) around the same time. However, this order from Polar Embassy was shipped to the USA. It was left at my front step in a regular, small and thin cardboard box with no other protective material inside or around the item. There was a huge thunderstorm while I was out and the deck container and cards got every bit of rain, while the other sellers' decks had a protective plastic/shrink-wrap around the deck itself and/or was in bubble mailers (keeping the items dry).
My Ancestral Healing cards were soaking wet: I had to remove the cards and booklet from their box (which is also thin paper and started tearing due to the water), and then had to fan and/or dry everything under my candle warmer for almost 2 days. Beautiful deck but a negative customer experience sadly.
Hi CH,
Jon here from PE in Berlin. Thank you so much for your honest feedback and kind words about Care’s design of the Ancestral Healing cards.
I am so sorry to hear that the weather and delivery location resulted in a wet deck, I know how disappointing that must have been.
We made a conscious decision to have a strict no-plastic policy to keep PE as low-waste as possible. Your experience shows us that we still have work to do to better weather-proof shipments for long-haul international journeys.
I hope to have more robust biodegradable solutions soon, but until then, to make up for your experience, I’ve added a credit to your account. If you ever decide to explore another deck from us in the future, I hope this goes some way toward making up for the rough start with this one.
All the best from Berlin,
Jon
just beautiful. i really connected to the deck which is not just thanks to the touching pictures but also to the whishes of care in the booklet.
thank you <3
Thank you for your review and kind words, Ramona! We're so happy you enjoy Care's deck too. ✨
I received my deck the other evening and it’s beautiful. The readings are clear and dead on. I couldn’t be happier. This makes a wonderful addition to my collection.
Thank you so much for the review Trina, we're so thrilled you enjoy Care's deck too!
All the best from Berlin,
the PE team ✨☃️
I really enjoyed the deck and ordered directly more Decks to give it as presents
