Shipping

Where we ship

All of our products ship to the following countries:ย 

๐Ÿ‡ฉ๐Ÿ‡ช Germany ๐Ÿ‡ฆ๐Ÿ‡น Austria ๐Ÿ‡ง๐Ÿ‡ช Belgium ๐Ÿ‡จ๐Ÿ‡ฟ Czechia ๐Ÿ‡ช๐Ÿ‡ช Estonia ๐Ÿ‡ซ๐Ÿ‡ฎ Finland ๐Ÿ‡ซ๐Ÿ‡ท France ๐Ÿ‡ฎ๐Ÿ‡ช Ireland ๐Ÿ‡ฑ๐Ÿ‡ป Latvia ๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg ๐Ÿ‡ณ๐Ÿ‡ฑ the Netherlands ๐Ÿ‡ณ๐Ÿ‡ด Norway ๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia ๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia๐Ÿ‡จ๐Ÿ‡ญย Switzerland

Many of our products also ship to the ๐Ÿ‡บ๐Ÿ‡ธ United States.

Shipping costs

Orders in ๐Ÿ‡ฉ๐Ÿ‡ช Germany over โ‚ฌ50 ship free.

Shipping costs & options are displayed on the order confirmation page at checkout.

๐Ÿ‡บ๐Ÿ‡ธ Customers from the US can choose to have their shipment tracked for an additional fee; otherwise, shipments will be sent without tracking to reduce costs for you. Customers from the US are responsible for all customs duties and taxes incurred when importing goods into the US.

Fulfilment times

Puzzles are fulfilled within 5 business days; all other products are usually fulfilled within one business day.ย 

Delivery times

Shipments are usually delivered within ๐Ÿ‡ฉ๐Ÿ‡ช Germany within 1 week after shipment, and within ๐Ÿ‡ช๐Ÿ‡บ the EEA 2 weeks after shipment.

Tracked shipments to ๐Ÿ‡บ๐Ÿ‡ธ the US can take up to 15 days for delivery after shipment. Untracked shipments to ๐Ÿ‡บ๐Ÿ‡ธ the US can take up to 45 days for delivery after shipment. It's a long boat ride, thanks for your patience! ๐Ÿšฃ