Shipping

Where we ship

All of our products ship to the following countries: 

🇩🇪 Germany 🇦🇹 Austria 🇧🇪 Belgium 🇨🇿 Czechia 🇪🇪 Estonia 🇫🇮 Finland 🇫🇷 France 🇮🇪 Ireland 🇱🇻 Latvia 🇱🇺 Luxembourg 🇳🇱 the Netherlands 🇳🇴 Norway 🇸🇰 Slovakia 🇸🇮 Slovenia🇨🇭 Switzerland

Many of our products also ship to the 🇺🇸 United States.

Shipping costs

Orders in 🇩🇪 Germany over €50 ship free.

Shipping costs & options are displayed on the order confirmation page at checkout.

🇺🇸 US customers have the option to pay extra for tracking; otherwise shipments will be sent untracked to reduce costs for you. US customers are responsible for any customs and tariffs applied to shipments upon entry to the US.

Fulfilment times

Puzzles are fulfilled within 5 business days; all other products are usually fulfilled within one business day. 

Delivery times

Shipments are usually delivered within 🇩🇪 Germany within 1 week after shipment, and within 🇪🇺 the EEA 2 weeks after shipment. 

Tracked shipments to 🇺🇸 the US can take up to 15 days for delivery after shipment. Untracked shipments to 🇺🇸 the US can take up to 45 days for delivery after shipment. It's a long boat ride, thanks for your patience! 🚣